Telehealth consultations provide the same high level of care and expertise by our practitioners but via a live Video Conferencing platform. This allows you to see, hear and speak with your doctor in real time about your health concerns but from the safety and comfort of your home.
This is particularly suitable to patients who are concerned about their risk of outside exposure to the Novel Coronavirus (COVID-19). We want to ensure all patients feel they can receive quality healthcare in a safe and comfortable environment.
To book, simply click on the ‘Book a TeleHealth Consult’ button below where you will be taken to a form to fill out your basic contact information. From there you will receive an email and a phone call confirming your appointment. The Dr. will make contact with you.
Contact us on (03) 9654 9135 and advise our team that you would like a video consultation or use our online form to book an appointment. Once your booking is confirmed, we will send you an email and call you with your appointment details. It’s as easy as clicking the link to start your video consultation with your doctor.Book A Telehealth Consult Or
Call Us: (03) 9654 9135
Our team of doctors have a broad spectrum of clinical and professional expertise and are committed to providing high-quality medical care in a friendly and welcoming environment.
For appointments, you can simply click on the button “Request An Appointment” on our website or by calling our friendly staff during our clinic business hours from Monday- Friday on (03) 9654 9135.
We ask you to please attend our clinic 5-10 minutes prior to your appointment time to complete the required paperwork in order for our doctors to run on time.
Of course, we recommend to download and print a new patient information form that is found on our website and complete it before your scheduled appointment.
If you are unable to make it to your appointment, please call and inform us on (03) 9654 9135. A cancellation fee may apply.
Our practice has a computerised recall and reminder system that complies with current RACGP standards. Please make an appointment 2-3 days after your tests are completed to discuss your results with the doctor.
Yes, there is street parking available in surrounding areas subject to MCC parking regulations.
Although most problems are best dealt with in consultation, a doctor will always be available during normal surgery hours for emergency advice. Our staff are experienced in helping you decide whether the matter requires an appointment, a return phone call from the practice or in an emergency dial 000.
Our practice is registered with the Translation and Interpreters Service. If you require interpreting services please advise the receptionist.
We will do our best to see all patients as close to their appointment time as possible, however, emergencies are given first priority.
If you want an insurance medical, Centrelink forms, review of a complex health problem, counselling for emotional difficulties, or a second opinion, please book for a longer appointment so that your problem will get the attention it desires. Please bring relevant letters and test results from other doctors. Some of these services are not claimable from Medicare and attract a fee.
If you are unhappy with any aspect of the care you receive from this practice we are keen to know about it. Feel free to talk to your doctor or receptionist about any problems you have. We believe that problems are best dealt with within the practice but if still dissatisfied you may contact the Health Service Commissioner. Toll Free: 1800 136 066.
Our doctors will make home visits if absolutely necessary for clinic patients who cannot attend the clinic.
To make an appointment with Collins GP, simply click on the 'Book an Appointment' button below and register your next doctors appointment with Hotdoc. Alternatively, please call our reception during our operating hours.Book An Appointment Or
Call Us: (03) 9654 9135Please call us during our operating business hours.