2 Collins Street, Melbourne, VIC 3000

Easy online bookings

See up-to-date availability and book an appointment online with your preferred doctor.

Personalised health care

We’re committed to providing patient-centred health care for singles, couples and families.

Walk-in appointments in Melbourne's CBD

Whilst walk-in patients are welcome, appointments are preferred to avoid long wait-times.

Online consultations

Telehealth consultations are a convenient way to see a doctor from the comfort of your home or office.

Meet

Our Doctors

Dr Elias Sleaby

MD, FRACGP
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Dr. David Roufael

GP (MD FRACGP)
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faq

Frequently Asked Questions

Appointments

Click here to book an appointment online, or call our reception on (03) 9654 9135 during our clinic business hours Monday - Friday 9am - 5pm AEST.

Arriving to Appointments

We ask you to please attend our clinic 5-10 minutes prior to your appointment time to complete the required paperwork in order for our doctors to run on time.

Finding Parking

There is street parking available in surrounding areas subject to Melbourne City Council parking regulations.

Delayed Appointments

We will do our best to see all patients as close to their appointment time as possible, however, emergencies are given first priority.

Cancelling Appointments

If you are unable to make it to your appointment, please call and inform us on (03) 9654 9135. A cancellation fee may apply.

Requesting Longer Appointments

If you want an insurance medical, Centrelink forms, review of a complex health problem, or a second opinion, please book a longer appointment. Please bring relevant letters and test results from other health care providers. Some of these services are not covered by Medicare and may attract a fee.

New Patient Registration

Please complete our New Patient Registration form before your scheduled appointment.

Receiving Your Results

Our practice has a computerised recall and reminder system that complies with current RACGP standards. Please make an appointment 2-3 days after your tests are completed to discuss your results with the doctor.

Accessing Your Medical Records

Your medical record is a confidential document. It is a policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised staff members. A more detailed privacy policy is available at reception.

Emergencies

Although most problems are best dealt with in aconsult, a doctor will always be available during normal surgery hours for emergency advice. Our staff are experienced in helping you decide whether the matter requires an appointment or a transfer to the emergency department.

Interpreters

Our practice is registered with the Translation and Interpreters Service. If you require interpreting services please advise the receptionist.

Feedback Submission

If you are unhappy with any aspect of the care you receive from this practice we are keen to know about it. Feel free to talk to your doctor or receptionist about any problems you have. We believe that problems are best dealt with within the practice but if still dissatisfied you may contact the Health Service Commissioner. Toll Free: 1800 136 066.

Home Visits

Our doctors will make home visits if absolutely necessary for clinic patients who cannot attend the clinic.

Starting early 2023
Members Benefits:
1. All visits are Bulk Billed
2. Comprehensive Annual Health Checks Blood Tests and other relevant Investigations
3. Priority Appointments
4. Free Annual Flu Vaccine
5. And more

All for less than a cost of cup of coffee a day

Get In Touch

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